Monday morning download

A rep logs in with her Salesforce username and her whole week (accounts, visits and surveys) is on the phone before she leaves home.

The story

Mia · Field rep · North Shore territory

At 7:30 on Monday, Mia opens FieldKo Atlas at her kitchen table and logs in with the same username she uses for Salesforce. There's no separate account to remember. The app downloads her 48 accounts, 12 visits for the week and 7 surveys in under a minute. By 7:32 the screen shows "Accounts refreshed successfully". She can now work the whole day without a signal and only needs to sync again when she gets home.

‹ Visit
Download
North Shore territory
Accounts refreshed successfully!7:32 AM
Signed in with Salesforce username
DownloadedReady offline
Accounts48
Visits12
Surveys7
On the phone
  1. The login she already hasReps sign in with their Salesforce username. There's no new identity for IT to manage.
  2. Only her accountsThe download follows Salesforce permissions, so Mia gets her own territory, not everyone's.
  3. Ready for no signalOnce downloaded, visits, tasks and surveys work offline for the rest of the day.
In Salesforce, after sync

Her manager's team view shows Mia's device refreshed at 7:32.

Search...
FieldKoHomeAccountsVisitsOrdersCampaignsReportsDashboards
User
Mia L. · FieldKo Atlas
FollowEdit
Status
Active
As of
Last download 7:32 AM
Owner
Mia
Details
Time
7:32 AM
Records
48 accounts
Visits planned
12
Surveys
7
Accounts
48
Visits
12
Captured by
Mia · Field rep
Source
FieldKo Atlas mobile app
Synced
Last download 7:32 AM
Captured offline
No
One visit, itemized

Everything this visit sent back to Salesforce.

Each line is a record in your own org, under your permissions, reportable with the tools your team already uses.

Features in this example
FIELDKOMia L.Mon 3 Nov

Logged in7:30 AM
Accounts48
Visits12
Surveys7
Ready offline7:32 AM

Sent toSalesforce
✓ SYNCED
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← All examplesAll grocery examples →The problem this solves: Another app reps won't open →

Store names, people and figures in these examples are illustrative.

Related reading

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