Role
Examples for merchandisers
Pack-outs, displays, photos and price checks, done in store by brand or agency merchandisers. Each story shows what the merchandiser does on the phone and the proof that reaches Salesforce.
15 examples
On the phoneWorks Offline
Promo compliance, 12 of 12
A merchandiser confirms a summer promo end is built to plan with a 12-question survey and three photos, all saved with no signal.SurveysOffline syncAisha · Merchandiser · Harbourside Fuel & GoOn the phoneWorks OfflinePrice check, three wrong tickets
A merchandiser checks shelf prices against the account's price list and photographs three tickets that are wrong, so they're fixed before the weekend.SurveysOffline syncAisha · Merchandiser · Metro Grocer Surry HillsOn the phoneWorks OfflinePack-out, before and after
A merchandiser sets a new planogram on a hardware bay, and the before and after photos and the time on the job sync to Salesforce.Pack-outsOffline syncLiam · Merchandiser · Trade Depot AlexandriaOn the phoneWorks OfflineSurvey saved as a draft, finished later
A store manager interrupts a survey halfway through, and the merchandiser picks it up after lunch exactly where she left it.SurveysOffline syncLeah · Merchandiser · Metro Grocer Bondi JunctionOn the phoneWorks OfflineOut of stock, logged with a photo
Vision AI counts facings against the planogram, confirms two lines are out of stock, and the account manager is alerted within the hour.Vision AICore rangingOffline syncAisha · Merchandiser · Northside Fuel & GoOn the phoneWorks OfflinePack-out skipped, reason given
A restaurant manager refuses a fixture change, and the merchandiser can't check out until she records why.Pack-outsStore visits & call cyclesOffline syncZoe · Merchandiser · Grill House, BurwoodOn the phoneWorks OfflineBefore and after, side by side
An agency merchandiser rebuilds a relaunch fixture in 22 minutes, and the before and after photos go to the brand, not a timesheet.Pack-outsStore visits & call cyclesOffline syncLeah · Agency merchandiser · Corner Fresh RandwickOn the phoneWorks OfflineNew merchandiser's first day
A new agency merchandiser logs in, downloads her day and completes her first visit with the guided first day, without a training room.Store visits & call cyclesOffline syncGrace · Merchandiser (new, agency) · Corner Fresh CoogeeOn the phoneWorks OfflineThree brands, one visit
An agency merchandiser services three brands in one store, with tasks grouped by brand so each one's time and work can be billed separately.Store visits & call cyclesPack-outsOffline syncLeah · Agency merchandiser · Metro Grocer Bondi JunctionOn the phoneWorks OfflineRecurring visit, already in the calendar
A fortnightly visit is set up once, and the next three are already in the merchandiser's app, so no store slips off the cycle.Recurring visitsStore visits & call cyclesLeah · Merchandiser · Metro Grocer Bondi JunctionOn the phoneWorks OfflineCheck-in, 40 meters from the store
Every agency visit records the check-in time and distance from the store, so the brand knows the visit happened where and when it should.Store visits & call cyclesOffline syncLeah · Agency merchandiser · Metro Grocer PaddingtonOn the phoneWorks OfflineShort-dated stock, recorded by barcode
A merchandiser scans short-dated stock with its expiry dates and quantities, so the brand can act before it has to be written off.Pack-outsBarcode scanningOffline syncAisha · Merchandiser · Corner Fresh RandwickOn the phoneWorks OfflineSmart Camera asks for a retake
The camera checks a survey photo on the phone, flags glare, and the rep retakes it before leaving, so the evidence is usable.Smart CameraSurveysOffline syncLeah · Merchandiser · Metro Grocer PaddingtonOn the phoneWorks OfflinePromo placement, checked against HFSS rules
Before a display is built, a survey question checks whether the product can legally go at the store's front end under England's HFSS placement rules.SurveysOffline syncAisha · Merchandiser · Northgate Superstore, BristolOn the phoneNew phone, nothing lost
A rep checks Pending Changes is zero before logging out of her old phone, then logs in on the new one and her day downloads.Offline syncLeah · Merchandiser · Bondi territoryStore names, people and figures in these examples are illustrative.
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