Channel

Hardware & trade examples

Large-format bays, fixture resets and trade counters. These stories show pack-outs, contact changes and display checks in hardware and trade stores.

4 examples

On the phoneWorks Offline

Pack-out, before and after

A merchandiser sets a new planogram on a hardware bay, and the before and after photos and the time on the job sync to Salesforce.Pack-outsOffline syncLiam · Merchandiser · Trade Depot Alexandria
On the phoneWorks Offline

Store contact changed at the counter

A hardware store has a new manager, and the rep updates the contact and preferred visit day in the app before he leaves.Store visits & call cyclesOffline syncLiam · Field rep · Trade Depot Alexandria
On the phoneWorks Offline

Leave request from the car

A rep requests a day of leave from the app, the manager approves it in Salesforce, and that day's visits move to a colleague.Leave requestsTransfer visitsLiam · Field rep · South West territory
In Salesforce

Large order, approved before it ships

Any order over $5,000 is sent for approval when it syncs, and the key account manager approves it in Salesforce.OrdersApprovalsAutomationRob · National account manager · Head office
Other channels
Grocery 53Pharmacy 5Convenience & petrol 11Liquor & on-trade 6Foodservice & QSR 2Tires & automotive 1All examples →

Store names, people and figures in these examples are illustrative.

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