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Grocery Merchandisers In storeWorks offline

Smart Camera asks for a retake

The camera checks a survey photo on the phone, flags glare, and the rep retakes it before leaving, so the evidence is usable.

The story

Leah · Merchandiser · Metro Grocer Paddington

Leah photographs the chiller promo for the compliance survey at Metro Grocer Paddington at 8:20. The chiller door reflects the store lights. Smart Camera checks the shot on the phone, with no signal, and rates it Try Again: glare across the price ticket. She opens the door, follows the "level your phone" prompt and shoots again. The second photo rates Great Shot. The survey answer has a photo the brand can actually read.

Promo chiller photo with strong glare from store lights across the shelf and price ticket — Try Again · glare

Clear retake of the promo chiller shelf with a readable 2 for $6 price ticket — Try Again · glare

On the phone

Checked on the phoneSmart Camera scores lighting, clarity, completeness and stability without a connection.
Fix it before you leaveA Try Again rating means retaking the photo now, not finding a blurry one next week.
Guided framingOn-screen prompts like "Level your phone" help get the shot right first time.

In Salesforce, after sync

Leah syncs at 8:52. Only the good photo is on the survey answer.

Promo chiller photo with strong glare from store lights across the shelf and price ticket — Captured in FieldKo AtlasTry Again · glareSynced

One visit, itemized

Everything this visit sent back to Salesforce.

Each line is a record in your own org, under your permissions, reportable with the tools your team already uses.

Features in this example

Smart Camera Surveys Offline sync

FIELDKOMetro Grocer PaddingtonFri 24 Oct

Survey photos3

Retakes1

Survey12/12

Check-out8:46 AM

Sent toSalesforce

✓ SYNCED

Related examples

On the phoneWorks Offline

Shelf gap, fixed same visit

Vision AI flags a shelf gap from one photo; the rep fills it from the back room and the score moves from 78% to 92% before she leaves the aisle.Vision AICore rangingShelf Health ScorecardsPriya · Territory rep · Metro Grocer Bondi Junction On the phoneWorks Offline

Core range, 5 of 7 on shelf

The rep checks a store's contracted range line by line, finds two lines missing and leaves with a reason and a follow-up for each.Core rangingBarcode scanningOffline syncTom · Territory rep · Corner Fresh Randwick On the phoneWorks Offline

Price check, three wrong tickets

A merchandiser checks shelf prices against the account's price list and photographs three tickets that are wrong, so they're fixed before the weekend.SurveysOffline syncAisha · Merchandiser · Metro Grocer Surry Hills

← All examples All grocery examples →The problem this solves: A timesheet, not evidence →

Store names, people and figures in these examples are illustrative.

Related reading

Best practicePhotographic evidence and audit quality in retail →Best practiceUsing AI image recognition in retail responsibly →

See this in your own org.

We'll walk through Smart Camera, Surveys and Offline sync in a demo org, using your stores and products.