GroceryMerchandisersBefore the visitWorks offline

Recurring visit, already in the calendar

A fortnightly visit is set up once, and the next three are already in the merchandiser's app, so no store slips off the cycle.

The story

Leah · Merchandiser · Metro Grocer Bondi Junction

Metro Grocer Bondi Junction needs a merchandising visit every second Thursday. Leah's manager set it up once in Salesforce as a recurring visit. On Monday morning Leah opens her calendar in FieldKo Atlas and the next three are already there: 6 November, 20 November and 4 December, each at 8:00 with the standard pack-out and shelf check. When she completes one, the call cycle report counts it against the store's target frequency.

‹ Visit
Calendar
Metro Grocer Bondi Junction · Every 2 weeks · Thu 8:00 AM
Next visits
  • Thu 6 Nov · 8:00 AMPack-out, Shelf check
  • Thu 20 Nov · 8:00 AMPack-out, Shelf check
  • Thu 4 Dec · 8:00 AMPack-out, Shelf check
On the phone
  1. Set once, repeatedA recurring visit creates the series, so nobody books each fortnight by hand.
  2. The tasks come with itEach visit in the series carries the same tasks, so the standard work is done every time.
  3. Counted against the cycleCompleted visits count towards the store's visit frequency, so coverage is measured, not assumed.
In Salesforce, after sync

The series is set up in Salesforce and shows in Leah's app after her next sync.

Search...
FieldKoHomeAccountsVisitsOrdersCampaignsReportsDashboards
Recurring Visit
Metro Grocer Bondi Junction · Every 2 weeks
FollowEdit
Status
Active
Owner
Leah
Upcoming Visits
DateTime
Thu 6 Nov8:00 AM
Thu 20 Nov8:00 AM
Thu 4 Dec8:00 AM
Visit Tasks
TaskStatus
Thu 6 Nov · 8:00 AM · Pack-out, Shelf checkIn Progress
Thu 20 Nov · 8:00 AM · Pack-out, Shelf checkNot Started
Thu 4 Dec · 8:00 AM · Pack-out, Shelf checkNot Started
Call Cycle Adherence
100%
Last 90 days
Visit Details
Captured by
Leah · Merchandiser
Source
FieldKo Atlas mobile app
Captured offline
Yes
One visit, itemized

Everything this visit sent back to Salesforce.

Each line is a record in your own org, under your permissions, reportable with the tools your team already uses.

Features in this example
FIELDKOMetro Grocer Bondi JunctionSeries from Thu 6 Nov

FrequencyEvery 2 weeks
Next visits3
Tasks per visit2
Adherence100%

Sent toSalesforce
✓ SYNCED
Related examples
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Shelf gap, fixed same visit

Vision AI flags a shelf gap from one photo; the rep fills it from the back room and the score moves from 78% to 92% before she leaves the aisle.Vision AICore rangingShelf Health ScorecardsPriya · Territory rep · Metro Grocer Bondi Junction
On the phoneWorks Offline

Core range, 5 of 7 on shelf

The rep checks a store's contracted range line by line, finds two lines missing and leaves with a reason and a follow-up for each.Core rangingBarcode scanningOffline syncTom · Territory rep · Corner Fresh Randwick
On the phoneWorks Offline

Price check, three wrong tickets

A merchandiser checks shelf prices against the account's price list and photographs three tickets that are wrong, so they're fixed before the weekend.SurveysOffline syncAisha · Merchandiser · Metro Grocer Surry Hills
← All examplesAll grocery examples →The problem this solves: Stores not visited in months →

Store names, people and figures in these examples are illustrative.

Related reading

ProductStore Visit Management and Call Cycles on Salesforce →Best practiceWhich stores deserve a visit, and how often? →

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