GroceryMerchandisersBefore the visitWorks offline

New merchandiser's first day

A new agency merchandiser logs in, downloads her day and completes her first visit with the guided first day, without a training room.

The story

Grace · Merchandiser (new, agency) · Corner Fresh Coogee

Grace starts with the agency on Monday. At 7:15 she installs FieldKo Atlas from the App Store and logs in with the username her manager sent. The guided first day walks her through it: download her visits, check in, complete one task, sync. She checks in at Corner Fresh Coogee at 8:00, finishes the shelf check and syncs at 8:40. Her manager sees her first completed visit before 9:00, with no classroom session.

‹ Visit
Welcome
Your first day
You’re all set4 of 4
Your first visit is in Salesforce. Your manager can see it now.
Getting started
  • ✓Download your visitsToday’s visits ready
  • ✓Check inFirst store
  • ✓Complete a taskShelf photo
  • ✓SyncSent to Salesforce
On the phone
  1. A guided first dayNew starters are walked through check-in, a task and sync in the app.
  2. Productive the first morningGrace completes a real visit on her first day, not a training exercise.
  3. Her manager can see itThe first visit lands in Salesforce like any other, so the manager knows she's up and running.
In Salesforce, after sync

Grace syncs at 8:40. Her first visit is in Salesforce before 9:00.

Search...
FieldKoHomeAccountsVisitsOrdersCampaignsReportsDashboards
Visit
#A-7801 · Corner Fresh Coogee
FollowEdit
Status
Completed
Account
Corner Fresh Coogee
Owner
Grace
Visit Date
Mon 17 Nov
PlannedChecked InCompleted
Visit Tasks
TaskStatus
Download your visits · Today’s visits readyCompleted
Check in · First storeCompleted
Complete a task · Shelf photoCompleted
Sync · Sent to SalesforceCompleted
Visit Details
Check-In · 8
00 AM
First Sync · 8
40 AM
You’re all set
Your first visit is in Salesforce. Your manager can see it now.
Captured by
Grace · Merchandiser (new, agency)
Source
FieldKo Atlas mobile app
Captured offline
Yes
One visit, itemized

Everything this visit sent back to Salesforce.

Each line is a record in your own org, under your permissions, reportable with the tools your team already uses.

Features in this example
FIELDKOCorner Fresh CoogeeMon 17 Nov

App installed7:15 AM
Check-in8:00 AM
Tasks1 of 1
Synced8:40 AM

Sent toSalesforce
✓ SYNCED
Related examples
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On the phoneWorks Offline

Core range, 5 of 7 on shelf

The rep checks a store's contracted range line by line, finds two lines missing and leaves with a reason and a follow-up for each.Core rangingBarcode scanningOffline syncTom · Territory rep · Corner Fresh Randwick
On the phoneWorks Offline

Price check, three wrong tickets

A merchandiser checks shelf prices against the account's price list and photographs three tickets that are wrong, so they're fixed before the weekend.SurveysOffline syncAisha · Merchandiser · Metro Grocer Surry Hills
← All examplesAll grocery examples →The problem this solves: Another app reps won't open →

Store names, people and figures in these examples are illustrative.

Related reading

Best practiceCoaching field teams for better retail execution →Best practiceA 90-day plan for improving retail execution →ToolkitTemplate: 90-day retail execution improvement plan →

See this in your own org.

We'll walk through Store visits & call cycles and Offline sync in a demo org, using your stores and products.

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