Sync at the end of the day

Six visits done mostly offline, one sync at 5:02, and every check-in, answer, order and photo is in Salesforce by 5:06.

The story

Mia · Field rep · North Shore territory

Mia finishes her sixth visit at 4:48 and parks outside her house at 5:02. Two stores had no signal at all, and she never stopped to sync. She opens the Sync screen: 61 pending changes and 38 photos. She taps Sync. Records go first and finish in under a minute; the photos follow. By 5:06 the screen shows 0 pending changes and "Synced with Salesforce". Her day's work is already in the territory dashboard.

‹ Visit
Sync
North Shore territory
Task 6 of 6 visits
SyncSynced with Salesforce
Pending changes61 → 0
Photos uploaded38
Last sync5:06 PM
On the phone
  1. One tap at the end of the dayReps don't have to find signal between stores. One sync uploads the whole day.
  2. You can see what's waitingPending Changes counts every record and photo still on the phone, so nothing goes missing.
  3. Managers see it tonightCheck-ins, survey answers, orders and photos are Salesforce records by 5:06, not a spreadsheet on Friday.
In Salesforce, after sync

Mia's manager opens the territory dashboard at 5:15 and today's six visits are already there.

Search...
FieldKoHomeAccountsVisitsOrdersCampaignsReportsDashboards
Dashboard
North Shore Territory · Mon 3 Nov
Refresh
Folder
Field Sales
Running User
National Sales
As of
Mon 3 Nov, 5:15 PM
Visits Today
6 of 6
All completed
Tasks
41 of 43
2 with reasons
Orders
3
112 units
Details
Pending changes
61 → 0
Photos uploaded
38
Last sync
5:06 PM
Captured by
Mia · Field rep
Source
FieldKo Atlas mobile app
Captured offline
No
One visit, itemized

Everything this visit sent back to Salesforce.

Each line is a record in your own org, under your permissions, reportable with the tools your team already uses.

Features in this example
FIELDKONorth Shore territoryMon 3 Nov

Visits6
Tasks41 of 43
Surveys6
Orders3
Photos38

Sent toSalesforce
✓ SYNCED 5:06
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← All examplesAll grocery examples →The problem this solves: We find out on Friday →

Store names, people and figures in these examples are illustrative.

Related reading

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