Price-marked packs, checked in a symbol store
A rep checks a UK convenience store is stocking the brand's price-marked packs, not the plain packs, and records the gap.
James · Field rep · Hartley's Convenience, Leeds
James checks in at Hartley's Convenience in Leeds at 10:05. The brand's core range for symbol-group stores lists the price-marked packs, with the price printed on the pack. He scans each facing. Five of six lines are price-marked. The crisps multipack is the plain pack at £2.49, above the £2.00 printed price shoppers expect. He records the gap, photographs it and leaves a note for the account manager to correct the wholesaler order.
- The right pack, not just the right productPrice-marked and plain packs have different barcodes, so the scan tells them apart.
- A gap with a reasonThe wrong pack is recorded as a ranging gap, with a photo of the shelf price.
- Fixed at the orderThe note goes to the account manager, who corrects the wholesaler order.
James syncs at 10:40. The account manager has the gap by lunchtime.
Everything this visit sent back to Salesforce.
Each line is a record in your own org, under your permissions, reportable with the tools your team already uses.
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