PharmacyField repsBefore the visitWorks offline

Today's route, planned at the kitchen table

A rep sees today's twelve visits on a map, adds two nearby accounts and sets the best order between stops before leaving home.

The story

Sam · Territory rep · Eastern Suburbs territory

At 7:45 Sam opens today's visits on the map: ten pharmacies between Bondi Junction and Maroubra. The map also shows two accounts nearby that are due a visit this cycle, so he adds both, making twelve. He sets the route, and the visits reorder to start in Bondi Junction and finish in Maroubra, close to home. The map and routing work offline, so the plan is ready wherever he starts.

‹ Visit
Route
Today · 12 visits
Today’s route
123456
1. Bondi JunctionStart
2. Bondi Beach9:40
3. Bronte10:30
4. Coogee11:20
5. Randwick12:30
6. MaroubraFinish
Works offline
The map and route ordering work with no signal. Changes sync when the phone reconnects.
On the phone
  1. The day on a mapToday's visits and nearby accounts appear together, so the gaps are easy to see.
  2. Add what's closeAccounts due this cycle can be added to the day while Sam is already nearby.
  3. Best order between stopsThe route orders the visits to cut driving, and the plan is saved for the day.
In Salesforce, after sync

The planned sequence is saved, so it can be compared with actual check-ins later.

Search...
FieldKoHomeAccountsVisitsOrdersCampaignsReportsDashboards
Visit Plan
Sam K.
FollowEdit
Status
Mon 17 Nov
Owner
Sam
Route
StopTime
1. Bondi JunctionStart
2. Bondi Beach9:40
3. Bronte10:30
4. Coogee11:20
5. Randwick12:30
6. MaroubraFinish
Visit Details
Planned Visits
12, in order
Added Today
2
Works offline
The map and route ordering work with no signal. Changes sync when the phone reconnects.
Captured by
Sam · Territory rep
Source
FieldKo Atlas mobile app
Captured offline
Yes
One visit, itemized

Everything this visit sent back to Salesforce.

Each line is a record in your own org, under your permissions, reportable with the tools your team already uses.

Features in this example
FIELDKOEastern SuburbsMon 17 Nov

Planned visits10
Added2
Total12
Route saved7:52 AM

Sent toSalesforce
✓ SYNCED
Related examples
On the phoneWorks Offline

Barcode scan finds a delisted line

A barcode scan in a pharmacy turns up a product that's no longer in the account's price book, and the account manager is told before the next order.Barcode scanningCore rangingOffline syncSam · Field rep · Harbour Pharmacy Coogee
On the phoneWorks Offline

Nine tasks, one visit, synced at the car

A whole pharmacy visit is done with no signal, then nine tasks, a survey and 14 photos upload in two minutes from the car park.Offline syncSurveysSam · Territory rep · Harbour Pharmacy Coogee
On the phoneWorks Offline

Visit summary PDF to the store

At check-out, the rep emails the store a one-page summary of what was done, so the store manager has a record too.Store visits & call cyclesOffline syncSam · Territory rep · Harbour Pharmacy Coogee
← All examplesAll pharmacy examples →The problem this solves: Stores not visited in months →

Store names, people and figures in these examples are illustrative.

Related reading

ProductStore Visit Management and Call Cycles on Salesforce →FieldKoFeatures →Best practiceTerritories, routes and call cycles that work →

See this in your own org.

We'll walk through Route planning and Store visits & call cycles in a demo org, using your stores and products.

Book a Demo