Convenience & petrolField repsIn storeWorks offline

Order taken in store, sent to the cash and carry

A rep takes an order in a UK independent and sends it to the store's wholesaler, so the retailer doesn't have to re-order it.

The story

James · Field rep · Patel's Food & Wine, Bradford

At Patel's Food & Wine in Bradford, the owner, Raj, buys through his local cash and carry. At 11:20 James builds a 9-case order from the account's price book: four of the new energy drink and five of the soft drinks multipack, £214.60 in total. Raj signs on the phone. James sends it as a turn-in order to Raj's wholesaler. When he syncs at 11:32, the order goes through with a transmission reference and Raj gets a PDF confirmation.

‹ Visit
Order Confirmation
Patel’s Food & Wine Bradford
Checked in 11:02 AMTask 2 of 3
Turn-in order · cash and carry
Energy drink 24 x 250 ml× 4
Soft drinks multipack× 5
Total9 cases · £214.60
SignatureRaj P.
Send to wholesaler
WholesalerLocal cash and carry
Price bookAccount price book
On the phone
  1. The store buys from its wholesalerA turn-in order goes to the store's chosen wholesaler, so it fits how independents buy.
  2. Signed by the retailerRaj signs on the screen, so the order is agreed before James leaves.
  3. A confirmation the store keepsA PDF confirmation is emailed to the store, and the rep is copied.
In Salesforce, after sync

James syncs at 11:32. Sales ops sees the order and its reference.

Search...
FieldKoHomeAccountsVisitsOrdersCampaignsReportsDashboards
Turn-in Order
Patel's Food & Wine Bradford · Wed 5 Nov
FollowEdit
Status
Received by wholesaler
Owner
James
Details
Order
9 cases
Total
£214.60
Signature
Raj P.
Transmission
Received
Confirmation PDF · Synced
11:32 AM
Signed by
Raj P.
Captured
On device
Wholesaler
Local cash and carry
Price book
Account price book
Captured by
James · Field rep
Source
FieldKo Atlas mobile app
Checked in
11:02 AM
Captured offline
Yes
One visit, itemized

Everything this visit sent back to Salesforce.

Each line is a record in your own org, under your permissions, reportable with the tools your team already uses.

Features in this example
FIELDKOPatel's Food & Wine BradfordWed 5 Nov

Order9 cases
Total£214.60
SignatureRaj P.
TransmissionReceived
Synced11:32 AM

Sent toSalesforce
✓ SYNCED
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← All examplesAll convenience & petrol examples →The problem this solves: Orders re-keyed twice →

Store names, people and figures in these examples are illustrative.

Related reading

Best practiceFrom store visit to reliable order hand-off →

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