Pharmacy range, checked against the planogram
A rep checks a UK pharmacy's cough and cold range before winter and finds two lines missing from the planogram.
Priya · Territory rep · Brook Street Pharmacy, Manchester
It's the first week of November, and cough and cold season is starting. Priya checks in at Brook Street Pharmacy in Manchester at 9:15. The core range for independent pharmacies lists eight winter lines. Six are on shelf. The children's cough syrup and the 16-pack of lozenges are missing, and the pharmacist, Mr Ahmed, didn't know they'd been listed. Priya records both gaps, and he asks her to add them to his next wholesaler order.
- The season's range, store by storeEach pharmacy carries its contracted range, so Priya checks what this store should have now.
- Gaps the store didn't know aboutRecording the gap starts the conversation that gets the line on shelf.
- In time for the seasonThe gap is in Salesforce the same morning, not after the season's sales are lost.
Priya syncs at 9:50. The gaps are on the account before the next order.
Everything this visit sent back to Salesforce.
Each line is a record in your own org, under your permissions, reportable with the tools your team already uses.
Features in this example