Moment

Examples: reviewing results

Reports, dashboards and photos that managers review after the visits sync. Each story shows a real question and the Salesforce view that answers it.

21 examples

In Salesforce

Which stores haven't been visited this cycle

A territory manager filters the call cycle report to overdue stores and finds nine, three of them over 30 days.Store visits & call cyclesReporting & Power BIDan · Territory manager · Inner West territory
In Salesforce

Promo compliance by region, Tuesday morning

Two days into a promo, the national sales manager sees compliance by state and rep, and drills into the photos from stores that missed it.Reporting & Power BISurveysRob · National sales manager · Head office
In Salesforce

Shelf Health Scorecard trend

Trade marketing tracks one retailer's shelf score over six cycles and sees it rise from 71% to 86% after a pack-out campaign.Shelf Health ScorecardsReporting & Power BIHannah · Trade marketing manager · Head office
In Salesforce

Price exceptions across the chain

A national account manager pulls every price exception for one retailer and takes photo evidence of three stores ticketing below floor price into the buyer meeting.Reporting & Power BISurveysRob · National account manager · Head office
In Salesforce

Orders this week, by wholesaler

Sales ops sees every turn-in order sent this week, by wholesaler and status, with references to chase the two that were rejected.Turn-in ordersReporting & Power BINadia · Sales operations manager · Head office
In Salesforce

Power BI: visits vs sales by territory

The commercial director puts FieldKo visit data next to sell-out data in Power BI and sees which territories' visits move sales.Reporting & Power BIAnna · Commercial director · Head office
In Salesforce

Coaching from the photos

Before a one-to-one, a field manager reviews a rep's last ten shelf photos and scores in one view and coaches on what she sees.Reporting & Power BIShelf Health ScorecardsClaire · Field manager · Sydney Metro team
In Salesforce

Planned vs actual route

A territory manager compares a rep's planned route with actual check-ins and distances from store, and finds a day that ran long for a reason.Route planningReporting & Power BIDan · Territory manager · Inner West territory
In Salesforce

Client portal: this week's visits

A brand logs into the agency's portal and sees its own stores, photos and compliance for the week, and nothing from any other brand.Experience Cloud portalReporting & Power BISophie · Brand account manager · [Brand]
In Salesforce

Visit summary PDF, every store

Every completed agency visit produces a summary PDF with photos and answers, ready for the brand without anyone building a report.Store visits & call cyclesReporting & Power BIRachel · Agency operations manager · Sydney office
In Salesforce

Reason for every miss

The brand's report groups every task the agency didn't finish by the store's reason, so the agency's reporting is complete, not edited.Reporting & Power BIStore visits & call cyclesRachel · Agency operations manager · Sydney office
In Salesforce

Exceptions report: every unfinished task and its reason

A field manager reviews every task left undone last week, grouped by reason, and finds one store refusing displays three weeks running.Reporting & Power BIStore visits & call cyclesClaire · Field manager · Sydney Metro team
In Salesforce

Field data in Slack, Chatter and Claude

Visit results post to a Slack channel, and the FieldKo connector answers "which stores missed the promo?" in Claude.Reporting & Power BISalesforce setupRob · National sales manager · Head office
In Salesforce

Call compliance and strike rate, by rep

A field sales manager sees each rep's share of planned visits completed and share of visits that produced an order, on one dashboard.Reporting & Power BIOrdersClaire · Field sales manager · Sydney Metro team
In Salesforce

Time in store, against plan

An agency compares actual time in store with planned time, and time in stores with time logged on, to price the next contract.Reporting & Power BIStore visits & call cyclesRachel · Agency operations manager · Sydney office
In Salesforce

Check-in flagged, 1.2 km from the store

A check-in made far from the store is flagged with its distance, so managers review exceptions instead of every visit.Store visits & call cyclesReporting & Power BIDan · Territory manager · Inner West territory
In Salesforce

The perfect store dashboard

Head office sees store score, coverage, call compliance and availability on one page, with the ten weakest stores listed for action.Reporting & Power BIShelf Health ScorecardsSurveysAnna · Commercial director · Head office
In Salesforce

An email when call compliance drops

A manager subscribes to the call compliance report with a condition, so an email arrives only when the team falls below 90%.Reporting & Power BINotificationsClaire · Field sales manager · Sydney Metro team
In Salesforce

Large order, approved before it ships

Any order over $5,000 is sent for approval when it syncs, and the key account manager approves it in Salesforce.OrdersApprovalsAutomationRob · National account manager · Head office
In Salesforce

Calls and visits, in one report

A sales manager sees field visits and outbound calls side by side, and moves 40 low-volume stores from visits to calls.Reporting & Power BIStore visits & call cyclesClaire · Field sales manager · Sydney Metro team
In Salesforce

A quarter of shelf photos, exported for an audit

An admin exports a quarter's survey answers and photos for a retailer audit, using standard Salesforce tools.Salesforce setupReporting & Power BIChris · Salesforce admin · Head office
Other moments
Before the visit 10In store 32After the visit 4Planning the month 15All examples →

Store names, people and figures in these examples are illustrative.

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